The text messages sent through this service are an advantage and work as a practical alert for its users.
Due to several reasons, you might not receive the SMS:
- Your telephone service provider may be facing technical issues;
- No network;
- Cell phone with insufficient storage, among others.
Not receiving your SMS alert, does not interfere with the use of your account.
If you want to know the status of an order or request:
- Access your account.
- Click the option: My orders
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