I did not receive my SMS
The text messages sent through this service are an advantage and work as a practical alert for its users.
1
Due to several reasons, you might not receive the SMS:
- Your telephone service provider may be facing technical issues;
- No network;
- Cell phone with insufficient storage, among others.
Not receiving your SMS alert, does not interfere with the use of your account.
2
If you want to know the status of an order or request:
- Access your account.
- Click the option: My orders
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We send an SMS with the new password
Wait up to 15 minutes as each account only allows 02 requests throughout your lifetime
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